1. Introduction

Cornelia Street Writing Co., LLC ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, and share your personal information when you use our website (the "Site") and our services.  
 

2. Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Name, email address, phone number, postal address.  

• Account Information: Username, password (if you create an account).

• Payment Information: Credit card details or other payment information (processed by third-party payment processors). We do not directly store your full credit card details.

• Communications: Records of your communications with us (emails, contact forms, etc.).

• Project Information: The content of the writing projects you work on with us (essays, resumes, speeches, etc.).

• Website Usage Information: Information about how you use our Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits (collected through cookies and similar technologies).  

• Testimonials and Feedback: If you provide a testimonial or feedback, we may collect and display that information on our Site with your consent.
   

3. How We Use Your Information

We may use your personal information for the following purposes:

• To provide and personalize our services.  

• To communicate with you about your projects, inquiries, and updates.  

• To process payments for our services.

• To manage your account (if applicable).

• To improve our Site and services.

• To send you promotional materials and newsletters (with your consent, where required by law).

• To respond to your requests and inquiries.

• To comply with legal obligations.

• For other purposes disclosed to you at the time we collect your information or with your consent.
   

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, email marketing, and website hosting. These providers are contractually obligated to protect your information.  

• Business Partners: With your consent, we may share your information with trusted business partners.

• Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other legal authorities if required by law or legal process.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.  

• With Your Consent: We may share your information with third parties with your explicit consent.  

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5. Age Restriction

The Sites are intended for users who are at least 16 years of age. If you are under the age of 16, you are not permitted to use the Sites or our services without the explicit consent and supervision of your parent or legal guardian. By accessing or using the Sites or our services, you represent and warrant that you are 16 years of age or older, or that you have obtained verifiable parental or guardian consent to do so. If we become aware that a user under the age of 16 is using our Sites or services without such consent, we will take steps to terminate their access.

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6. Your Rights

Depending on your location and applicable privacy laws (including GDPR if you are in the EU, CCPA/CPRA if you are in California, etc.), you may have certain rights regarding your personal information, such as:

• Right to Access: You may have the right to request access to the personal information we hold about you.

• Right to Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information.  

• Right to Erasure ("Right to be Forgotten"): In certain circumstances, you may have the right to request that we delete your personal information.

• Right to Restriction of Processing: You may have the right to request that we restrict the processing of your personal information. 

• Right to Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.  

• Right to Object: You may have the right to object to the processing of your personal information in certain circumstances (e.g., for direct marketing).  

• Rights Related to Automated Decision-Making: You may have rights related to automated decision-making, including profiling.

• Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.  

To exercise these rights, please contact us using the information provided in Section 9. We may need to verify your identity before fulfilling your request.  
 

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include access controls. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.  
 

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  

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9. International Data Transfers

If you are accessing our Site or using our services from outside the United States, your personal information may be transferred to and processed in the United States, where our servers are located. The data protection laws in the United States may be different from those in your country. By using our Site and services, you consent to the transfer of your personal information to the United States. If you are located in the European Economic Area (EEA) or the UK, we will implement appropriate safeguards to ensure the lawful transfer of your personal information.  

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:  margaretta@corneliastreetwriting.com

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.